How do I share my Membership benefits with a secondary Member? (Contributor +)
How do I access free TIFF Cinematheque tickets as part of my Membership Benefits?
I can no longer attend my free TIFF Cinematheque screening. How can I return my tickets?
What are my Membership benefits for the Festival?
When is the deadline to become a Member for Festival benefits?
When and where can I find information about Member pre-sales and exclusives?
How do I access the TIFF Lounge (Film Reference Library)?
How do I get free regular popcorn on my birthday?
Memberships at Contributor level and above are shareable between a named primary and secondary Member. Both primaries and secondaries have access to all Membership benefits by signing in to TIFF Year-Round Account Manager; receive digital Membership cards; and are subscribed to Member-exclusive email communications.
To add or update your secondary cardholder, please email loyalty@tiff.net.
How do I access free TIFF Cinematheque tickets as part of my Membership Benefits?
Members may book two (2) complimentary tickets for in-person regular-price TIFF Cinematheque screenings in 2023. Tickets may be booked online through TIFF Year-Round Account Manager using these steps:
To explore all films under the TIFF Cinematheque banner, visit our year-round calendar and use the “Filters” option in the top left to view TIFF Cinematheque films.
I can no longer attend my free TIFF Cinematheque screening. How can I return my tickets?
If you are unable to attend any of your free TIFF Cinematheque screenings, you can return your tickets on TIFF Year-Round Account Manager up to four hours before your screening.
To return your tickets, please follow the steps below:
For questions, please email customerrelations@tiff.net. No-shows must pay a standard $9.75 ticket fee for unused tickets, which will automatically be charged to the credit card on file.
What are my Membership benefits for the Festival?
Members:
Contributors Circle:
All the same benefits as Members, plus:
Patrons Circle
All the same benefits as Contributors Circle, plus:
When is the deadline to become a Member for Festival benefits?
Join TIFF Membership by Monday, August 21 to access Members’ individual-ticket pre-sale on Wednesday, August 24 and unlock exclusive Member benefits.
For Patrons Circle Membership benefits, including recognition in the Festival Programme Book and on the TIFF Donor Wall, the deadline to join is July 31.
When and where can I find information about Member pre-sales and exclusives?
The TIFF Loyalty team keeps you updated about pre-sales, offers, events, and more through Membership emails, including a weekly edition of The Member Close-up and a dedicated version of The Weekly newsletter for Members. Stay tuned for emails from TIFF Loyalty for information about your Membership exclusives and make sure you’re subscribed via tiff.net/subscribe.
Additionally, year-round TIFF Bell Lightbox showtimes are updated every Friday via The Weekly newsletter. Check out tiff.net/calendar to see upcoming showtimes and your pre-sales on exciting new titles.
How do I access the TIFF Lounge (Film Reference Library)?
The TIFF Lounge is located on the fourth floor of TIFF Bell Lightbox in the Film Reference Library. Members can take the elevators to the fourth floor, then present their digital Membership card to enter the space. As a Member, you may bring up to one guest.
TIFF Lounge (Film Reference Library) — Year-Round hours:
Friday: 5pm-9pm
Saturday–Sunday: 12pm–8pm
How do I get free regular popcorn on my birthday?
To receive your free regular popcorn, please visit Concessions inside TIFF Bell Lightbox and present your digital Membership card and one piece of valid government identification that includes your birthday.
Concessions open approximately 30 minutes before the first public screening and closes 15 minutes after the final showtime of the night begins.