Membership

Membership Basics

How do I join or renew my Membership?

How do I use a promo code for my Membership purchase?

How do I access my Membership card?

How do I redeem a Gift Membership?

I have additional questions about TIFF’s Membership programme. Who should I talk to?

Member Benefits

How do I share my Membership benefits with a secondary Member? (Contributor +)

How do I access free TIFF Cinematheque tickets as part of my Membership Benefits?

I can no longer attend my free TIFF Cinematheque screening. How can I return my tickets?

What are my Membership benefits for the Festival?

What does “your Membership determines the best place in line” mean?

When and where can I find information about Member pre-sales and exclusives?

How do I get free regular popcorn on my birthday?

Membership Changes

I renewed my Membership in 2026. Can I still get the early access to purchase my tickets?

Updates and Renewals

When should I renew my Membership?

I renewed my Membership in 2026. Can I still get the early access to purchase my tickets?

How do I update my TIFF email subscription settings?

How do I apply a promo code to my Membership purchase?

Auto-Renewal

When will my Membership automatically renew?

Will I still receive a renewal discount and early-bird window opportunity?

How do I opt-out of auto-renewal?

Is my Membership eligible for auto-renewal?

How do I cancel the automatic renewal of my Membership?

Which card will you charge for my automatic renewal?

Will I still receive a renewal discount and early-bird window opportunity?