What are the advantages to purchasing a ticket package?
How many tickets per screening are included in a Curated Ticket Package?
How do I receive the tickets from my Curated Ticket Package?
Do I need to redeem my Curated Ticket Package and make my film selections?
When will I know my seat locations for my Curated Ticket Package?
Can I exchange tickets from my Curated Ticket Package?
How do I redeem my Visa Back-Half & Daytime Bundle?
I bought the People’s Choice Award package. How does it work?
What are the advantages to purchasing a ticket package?
Curated Ticket Packages are for film lovers who want guaranteed access to multiple screenings or events in a specific programme, including Gala Presentations, Midnight Madness, or In Conversation With…. While our Festival programming and schedule will be announced in August, Curated Ticket Packages provide peace of mind that you have a spot at your favourite programmes.
Please note that screening dates, times, and seating locations are selected by TIFF and will be announced in August. Tickets are non-refundable and non-exchangeable for other screenings.
How many tickets per screening are included in a Curated Ticket Package?
Each Curated Ticket Package purchased guarantees one ticket per screening. If you would like to attend all of the screenings in the package with one additional guest, purchase two packages. Up to four packages are available for purchase per account, per package type.*
*With the exception of the Visa Back-Half & Daytime Bundle. The maximum per account for this package is one.
How do I receive the tickets from my Curated Ticket Package?
Purchasers will receive an email prior to Festival individual ticket on-sale dates specifying the dates and times of the screenings in their package.
Tickets will be automatically added to each purchaser’s account and will be accessed through TIFF Festival Account Manager. There is no redemption process required for Curated Ticket Packages.*
*With the exception of the VISA Back-Half and Daytime Bundle. This package can be redeemed on August 23.
Do I need to redeem my Curated Ticket Package and make my film selections?
No. TIFF has retired flex packages and redemption windows. Curated Ticket Packages provide tickets to screenings selected by TIFF that will be announced in August, prior to Festival individual ticket on-sale dates.
When will I know my seat locations for my Curated Ticket Package?
Seat locations are selected by TIFF. Purchasers will receive an email prior to Festival individual ticket on-sale dates specifying the dates and times of the screenings in their package, at which time purchasers may access their tickets through TIFF Festival Account Manager.
Can I exchange tickets from my Curated Ticket Package?
No. Screening dates, times, and seating locations are selected by TIFF and tickets are not eligible for exchange to other screenings or seat locations.
How do I redeem my Visa Back-Half & Daytime Bundle?
Your Visa Back-Half & Daytime Bundle is the only curated package that allows you to select your seats and screenings. This package allows you to select 4 tickets for screenings in the back-half of the festival during the daytime.
These 4 tickets can be redeemed on August 23rd during the TIFF Insider’s Pre-Sale presented by Visa pre-sale. Please note that if you are a TIFF member who has purchased this package, you will not be able to redeem it during your member pre-sale. All Back-Half & Daytime Bundles must be redeemed on the 23rd.
I bought the People’s Choice Award package. How does it work?
This package guarantees you a ticket to a special screening of the 2024 People’s Choice Award film. The People’s Choice Award is voted upon by audience members and will be announced near the end of the Festival.
Please be advised that as the film will be selected during the Festival, we cannot guarantee that it will be a film you have not already attended. This package is not eligible for refund or exchange.