Health and Safety

Health and Safety

What safety precautions is TIFF taking for in-cinema events?

What is TIFF’s mask policy?

Are concessions available?

Does TIFF have a Lost and Found for items left at TIFF Lightbox?

What safety precautions is TIFF taking for in-cinema events?

We care about the safety of our audience members at TIFF Lightbox ― that’s why we took part in BreatheEasyTO. We’re excited to announce that as part of BreatheEasyTO, we achieved a Platinum Air Safety rating in our TBLB lobby, a Gold Air Safety rating in our concession area, and a Platinum Air Safety rating in Cinema 1.

This means that audience members can feel comfortable and safe while at TIFF Lightbox.

Learn more about the importance of indoor air safety at breathe.city/to. For the most up-to-date information, please visit tiff.net/covid-19.

What is TIFF’s mask policy?

Audience members and staff are welcome to wear masks, but are not required to do so, in alignment with local public health mandates.

Are concessions available?

Yes. Concessions are available for all screenings.

Does TIFF have a Lost and Found for items left at TIFF Lightbox?

Yes. To check the status of a lost item, please call our Call Centre (open Tuesday to Sunday from 10am to 5pm at 416-599-2033 or 1-888-258-8433) or visit our Box Office (view hours of operation here).

Please note that lost items are held for 4 weeks, with unclaimed items being donated to local charities.