Can I purchase a poster?
No, we do not sell posters. However, we have many books about posters in the collection that are available for research.
If the FRL doesn’t have a copy of video or DVD, where can I find it?
If the title in is not in our collection, we may be able to assist you in locating video or DVD distribution information, or a video/DVD retailer.
Does the FRL have stock footage in the collection?
No, the FRL is not a stock footage library. There are other resources in Toronto and across Canada that can supply footage.
Do you have DVD copies of all the films screened at the Toronto International Film Festival?
No, we do not have all of these film titles in our video/DVD study collection. A complete list of our titles is available online and at the library reference desk.
Library staff remove photographs, lobby cards and other special materials from every file before bringing the requested item to the patron. Patrons wishing to view this material must make a specific request at the Reference Desk. Staff will try to accommodate these requests when possible; however, a separate appointment may be required. Patrons must use cotton gloves that are provided to handle any items the Library designates as “special material” – including all photographs. Additional guidelines and restrictions apply to the Special Collections material; please contact the Manager of Special Collections to request materials at email@example.com, or refer to the Using Special Collections section for more details.
During public hours, the Library staff are always available to help any patron in person, by phone, or by email at firstname.lastname@example.org. If patrons are seeking in-depth research assistance, the staff offers this service for $100 an hour. In addition, material photocopied on behalf of the client will be charged a per page rate. This kind of research and the related fees will be agreed upon between the client and Library staff in advance.
The media stations provide access to a variety ofaudiovisual formats including DVD, Betacam, VHS, 3/4 U-matic, and LaserDisc. The Library does not provide its own playback equipment for digital Betacam or Betacam SP formats. Special arrangements can be made for users to view Betacam SP format (not digital Betacam) material—simply give us sufficient advance notice (2 to 3 working days).
Please note we do not permit users to bring in their own audiovisual material for viewing.
All parcels, knapsacks, purses and bags must be stored in the onsite lockers. Patrons may bring their own laptop, writing and paper materials into the Brian Linehan Research Room. Lockers require a refundable deposit of 25 cents—this deposit is returned to you when you return the locker key. There is a $10 replacement fee for lost locker keys.
Patrons are welcome to use the printer in the CBC Gallery Space to copy reference materials. Printing and photocopying are free of charge up to 10 pages. Over 10 pages, it becomes 15 cents/page. Library staff is available to make change, but can only break Canadian currency of $10 or under. If you are unable to drop by the FRL in person, the Library staff can photocopy and mail you the material you require. You’ll be invoiced for staff service, the per page rate, handling and postage.
Special Collections Photocopying
30 cents per page + $10.00 handling fee (up to 20 pages). There is no self-serve photocopying of Special Collections materials. Some records may not be able to be copied due to copyright restrictions, donor restrictions, or privacy issues.
Tours and Outreach Requests
Information sessions and tours can be set up anytime during the academic year. Please contact the Library Manager if your school or organization is interested in a library orientation.
Tours and Orientation
The FRL offers tours and orientations for students, scholars, and the public. Please contact the Senior Librarian Manager for more detailed information or to book your tour.
There are two public terminals at the reference desk which are set up to help users access the online catalogue and related film study information. The following restrictions apply at all times:
The public terminals cannot be used to access personal email accounts. Problems with the public terminals are to be reported directly to the Library staff. Staff reserve the right to impose reasonable time limits on individual use of public terminals during busy periods.
Accessing Special Collections
The Special Collections comprise largely original archival records, with some video and audio recording copies, and some published materials or printed matter. The published materials consist of press clippings, festival catalogues and personal or corporate library content. Other printed matter may include programs, marketing materials, press kits, catalogues and ephemera.
This guide is for people interested specifically in the Special Collections materials, which have unique guidelines for access and handling. It contains basic information about the content of the Special Collections, how to set up a research appointment, and the issues we consider in response to requests to use material in the Special Collections.
The Film Reference Library staff has a right to limit the number of users in the Library. Patrons must sign in at the Reference Desk, where they will be asked to lock their coats and bags in onsite lockers. Research space is available on a first come, first served basis. We ask that patrons limit their stay to four hours. Patrons are encouraged to call ahead to inquire about the availability of research materials.
FRL patrons have the right to confidentiality and privacy insofar as certain constraints allow, such as the proximity of other patrons and staff in the public access area. Complaints from patrons that other users are accessing prohibited material may result in a FRL staff member intervening.
FRL patrons have the right to access and read this document and discuss questions with appropriate staff.
The Film Reference Library is a non-circulating collection: we do not loan any material. Most materials (books, film files, periodicals, biographical files, etc.) are retrieved by Library staff from closed stacks. Please note that some materials are held offsite and may require 48 hours to acquire from storage. Contact Library staff for more information on which materials require advance retrieval notice. There is a limit of five items per patron.
All donation inquiries should be directed to the Director of the Film Reference Library, who can be reached at 416-599-8433 or email@example.com.
Canadian Copyright Law protection is automatic in Canada. A work need not be registered with the Canadian Copyright Office nor does it have to be marked with a © to indicate that it is copyright protected. Copyright Guidelines are posted in the library above the photocopier.
It is important to understand the basics of Canadian copyright law and how it relates to film and underlying works such as music, literature, and promotional material for film.
As well, it is important to know that Canada is a member of two international copyright treaties. Thus, when work is used in Canada, Canadian copyright law applies; when it is used in another country such as Germany, German copyright law applies.
Text and image files, audio and video clips, and other content on this website and other websites is the property of the Film Reference Library and may be protected by copyright and other restrictions as well. Copyrights and other proprietary rights in the content on this website may also be owned by individuals and entities other than, and in addition to, the Film Reference Library.
The Film Reference Library expressly prohibits the copying of any protected materials on this website, except for the purposes of fair dealing as defined in Canadian copyright law, and as described below.
Fair dealing of copyrighted material includes the use of protected materials for noncommercial educational purposes, such as teaching, scholarship, research, criticism, commentary and news reporting. For example, unless otherwise noted, users who wish to download or print text and image files from this website for such uses may do so without the Film Reference Library’s express permission, provided that you comply with the following conditions:
Commercial use is restricted. Unauthorized commercial publication or exploitation of text, images or content of this website is specifically prohibited. Anyone wishing to use any of these files or images for commercial use, publication, or any purpose other than fair dealing as defined by law, must request and receive prior written permission from the Film Reference Library.
Permission for such use is granted on a case-by-case basis at the sole discretion of the Film Reference Library. A usage fee may be assessed depending on the type and nature of the proposed use.
The Film Reference Library website contains links to third party websites. The linked sites and pages are not under the control of the Film Reference Library and the Film Reference Library is not responsible for the contents of any linked website. These links are provided as a convenience only and shall not be construed as an endorsement of, sponsorship of, or affiliation with the linked website by the Film Reference Library.